A:Can I help you,Miss?

A：小姐，需要点什么?

B:I would like to order 2 offlce-style cabinets and desk calen?dars.

B：我要订购两个办公柜和两份台历。

We want offlce-style cabinets in white. The catalogue number is 90-f-2356.

办公柜要白色的产品编号是90-f-2356。

A:How soon do you want it?

A：你要多快送到?

B:Could you deliver it tomorrow?

B：你能不能明天送到?

A:No problem.

A：没问题。

B:Please handle the items carefully.

B：请小心运送货品。

A:Certainly.

A：当然。

B:We will pay by collect on delivery.

B：货到时我们付款。

Conversation 2

会话 2

A:May I help you, Miss?

A：小姐，需要帮忙吗?

B:Yes. I'm excited to hear about your new product.

B：是的，我很想了解你们这套新产品的情况。

A:OK. I'm sure you will love what this new automatic answer?ing system can do for your business.

A：好的，我相信这一套最新自动签录系统会给贵公司的 业务带来很多好处。

B:Yes. I've heard a lot about it.

B：是这样，我已听说过很多有关它的介绍。

A:Watch our computer demonstration, please. You'll be con?vinced that our product is superior.(After the demonstration )

A：请看看电脑演示。你一定会相信我们的比别家的好。 (演示过后)

B:Yes. I would have to agree with you. It seems to offer more options than the others.

B：是的，我很同意你的说法。看起来你们产品的功能比别家的功能多。

But new product sometimes has a few troubles. How about yours?

但是新产品有时会有一些问题，你们的怎么样?

A:Our systems are 100% trouble-free.

A：我们的系统是百分之百的无故障。

B:How do you ensure quality?

B：你们怎样来保证产品的质量呢?

A:Any of our new products shall go through a 1 - 3 month tes?ting period.

A：我们的任何一件新产品都有一至三个月的试用期。

B:Are your prices negotiable?

B：价格是否有商量的余地呢?

A:Yes, our prices are negotiable, but our quality is not.

A：有，我们的价格可以谈，但我们产品的质量是独一无二的。

B:What happens if I am not satisfied with my purchases?

B：假如买了后不满意怎么办?

A：Your satisfaction is guaranteed, or we refund your money.

A：我们保证用户满意,否则我们就退款。

B：l see. But I have to discuss It over with my boss before I make a decision.

B：我知道了，但是我必须与我的老板商量之后才能做决定。

A:OK. I hope you will be in touch with me shortly.

A：好吧，我希望你们不久后就和我联系。